Privacy

This Privacy Policy applies to the services and products offered by Sefiani Communications Group (ABN 86 090 759 032) ("Sefiani").

Personal Information is Important
Sefiani is committed to safeguarding personal privacy. It recognises that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously. Unless given consent to do otherwise, Sefiani will only collect and use personal information as set out below.

Collecting Personal Information
Sefiani will not collect or monitor any personal information about an individual without their consent. The only personal information collected is that which has been provided voluntarily. When Sefiani is engaged to provide a service, personal information may be requested (such as name and address). No one is obligated to provide personal information. However, failure to do so may result in Sefiani being unable to provide certain services.

Sefiani policy for collecting personal information from children under the age of 15 is to seek the permission of a parent or guardian for the collection of this information.

Use of Cookies
Cookies are pieces of information that a website transfers to a computer's hard disk for record keeping purposes. Most web browsers are set to accept cookies. Sefiani uses cookies to make use of the website and services as convenient as possible. Cookies do not themselves personally identify users, although they do identify a user's browser. Cookies allow Sefiani to record how many people are using the different parts of the site. It is possible to set the browser to refuse cookies, however, this may limit the services provided by the Sefiani website.

Using and Disclosing Your Personal Information
Personal Information will be used for the following primary purpose:

  • To fulfil obligations under any sale and purchase contract and/or any other contract between the individual and Sefiani.
  • To render services related to Sefiani business.
  • To provide information about services.
  • To obtain opinions or comments about services.
  • To record statistical data for marketing analysis.

Sefiani recognise the trust with which individuals provide personal information, and such information will not be used or disclosed for any other purposed without consent, except in exceptional cases when disclosure may be required by law or is necessary to protect the rights or property of Sefiani, any Sefiani organisation, or any member of the public, or to lessen a serious threat to a person's health or safety.

Contact by Sefiani
Sefiani may contact individuals using the information that was provided in order to:

  • Provide information that may be of interest about new Sefiani services and other matters that may be of interest.
  • To send newsletters.

If an individual receives communications from Sefiani that they do not wish to receive, they may remove their name from the database by contacting Sefiani on email strategy@sefiani.com.au. Please allow 7 days for this request to be processed.

Individuals Rights to Access
Individuals have the right to review the information that may be recorded on the Sefiani database. Information may be reviewed by contacting Sefiani on email strategy@sefiani.com.au.

Changing and deleting the information we have about you
Information contained on the database may be amended by contacting Sefiani on email strategy@sefiani.com.au. In the same way, a request may be made to delete personal information and all reasonable steps to delete the information will be made, except where it is required for legal reasons. Deletion of information may result in Sefiani being unable to provide certain services.

Storage and Security of Personal Information
Sefiani will endeavour to take all reasonable steps to keep secure any personal information recorded, and to keep this information accurate and up to date. The information is stored on secure servers that are protected in controlled facilities. Sefiani employees and data processors are obliged to respect the confidentiality of any personal information held by Sefiani. However, security of communications over the Internet cannot be guaranteed, and therefore absolute assurance that information will be secure at all times cannot be given. Sefiani will not be held responsible for events arising from unauthorised access to personal information.

Sefiani and Links to Other Websites
Sefiani provides links to websites outside of the Sefiani site. These linked sites are not under the control of Sefiani, and Sefiani is not responsible for the conduct of companies linked to the Sefiani website.

Problems or Queries
Queries relating to the Privacy Policy, or any problems or complaints may be directed to Sefiani by email to strategy@sefiani.com.au.

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